How to Cancel a Booking with an Agreed Quote

Follow this guide if a booking is confirmed/agreed but you or your guest need to cancel.                                            

Go to your "Reservation System" and enter the booking you want to cancel.

NOTE: The difference between "Owner Cancels" and "Guest Cancels" is that if the owner cancels a booking with an agreed quote the automatic "Cancellation Policy" requires to refund the guest all prepayments made. In the case that the guest cancels a confirmed booking however the policy would be that all prepayments are non-refundable.

Learn How to Add a Manual Refund

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