How to Request an Overdue Payment

Follow this guide if your booking is showing an overdue payment and you want to re-request it from the guest as a reminder. 

Step 1: Enter your Booking

  • Scroll down to the bottom of the "Quote" Box.
  • Click on the little "Plus" Icon next to the requested amount and select "Request Payment" from the drop-down menu.

Step 2: Send Payment Request

A new message window will open up with the request to pay the outstanding amount and the link for payments via Credit Card. Click "Send".

NOTE: You can always see when you have re-sent the payment request by going into your messages where you can find all conversations with the guest.

Learn How to Request a Payment Manually

Learn How to Add a Manual Payment

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