You have a variety of different options to edit your bookings depending on the status of your booking and quote.
|Guest makes a change request||if you have a confirmed booking with an agreed quote but need to make changes to the booking details, price details or the applied policy.|
💡 Note: Once finished, the details of the previous quote can still be accessed by going into Other Quotes
|Edit booking||if you have an unconfirmed booking and want to make changes to the booking details, price details or the applied policy.|
|Add new Quote||if your guest hasn't accepted the existing quote and wants another one to compare.|
💡 Note: See how to Select the primary quote of a booking.
|Add / Edit note||if you want to put a note in your booking (e.g. a late arrival) or edit it.|
|Add / Edit source||if you want to specify how you received this booking (e.g. via facebook), or edit it.|
|Edit guest||if you want to make changes to the guest details.|
|Send a message to guest||if you want to contact your guest outside of the automated email notifications.|
|Send payment request||if your payments are not scheduled within Lodgify (e.g. Policy & Quote Workflow deactivated) and you want to request a payment manually from your guest.|
💡 Note: If your payments are scheduled but you want to request the payment anyways / again, see Request a payment.
|Add payment manually||if your payments are not accounted for in Lodgify (e.g. Policy & Quote Workflow deactivated) and you want to add a payment that you received.|
💡 Note: If your payments are scheduled but you have received a requested payment e.g. via bank transfer, see Mark amount as paid.
💡 Note: Bookings imported from an external source only have limited editing options.
Question ID: 263691
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