This article explains how to set the default and season rates of your properties, use the sync function and the rates calendar. Each property must have a default rate configured. This rate applies whenever there is no special season rate set up or when the connection to an external rate source like Outswitch gets disconnected.

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Default rate

You must set up a default rate for each of the properties even when you are importing your rates from an external source or when you have special season rates set up. We recommend therefore to use the default rate section for mid-season prices (you can amend the rate name accordingly).

  1. Go to Menu and select My properties.
  2. Select the property that you want to amend, click Edit and select Rates.
  3. Use the top section of the page to configure your default rate for the chosen property. The rate will apply yearlong unless you specify other season rates.
    • To assign a name to your default rate, click Change name.
    • Use Bookability settings to define if your guests can book your property instantly or if you rather review all booking requests before confirming availability. Find out how to set up your booking conditions. 
    • You must set a Policy which contains a Reservation deposit if you want to accept online payments. You can decide the amount that you want to receive upfront, either as a fixed amount or as a percentage which can be as high as the 100% of the booking value. Find out how to set up booking and cancellation policies
    • Use Misc. charges for any charge that is not in the default Lodgify list, such as breakfast. You can customize the name of this and any other fields using Custom Translation.
    • To specify other rules, such as allowing check-in or check-out only on certain dates, use Additional Rate Settings.

💡 Note: Remember that some of the settings such as the charge for additional guests or the extra charge when the stay is too short only trigger during the booking path if the exception applies. 

💡 Note: The Owner payout function gives you the option to fill in the percentage that you pay to the property owner for each booking and it will automatically use the percentage in your booking report.

Season rates

Season rates give you the opportunity to amend the rates of your property over certain time periods, for example during summer or public holidays when prices usually rise. You can create several season rates.

 💡 Note: The settings you choose for season rates override the default rate.

To add season rates:

  1. Go to Menu and select My properties.
  2. Select the property that you want to amend, click Edit and select Rates.
  3. Scroll down to the season rates section and click Add Season Rate. If you want to assign a name to your rate, click Change name.
  4. Fill in all the necessary fields and choose if you want to use the setting from the default rate.                                                                                                                                                      💡 Note: When the use default function is turned on, some of the settings options will be greyed out and cannot be amended. For example, if you use the prices form the default rate, the only option available for you to amend is the nightly rate. The weekly, monthly and custom prices will be copied across and cannot be changed. 
  5. Assign one or more date ranges to specify when this season rate applies. Then click Add, or simply click Save to add the dates later using the Rates Calendar.

Rates Calendar

Use the Rates Calendar to assign your season rates to one or more date ranges.

💡 Note: You have to assign at least one date range to your season rate so it becomes active.

  1. Go to Menu and select My properties.
  2. Select the property that you want to amend, click Edit and select Rates.
  3. Scroll down to the Rates Calendar.
  4. When you click on a date, a pop-up window appears. Select a date range, assign a season rate or create a new one.
  5. Review your settings and click Set Period.

Question ID: 228333

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