Configure forms of payment

Your website could feature one or more forms of payment. This article explains how to set those up and what to do when you do not receive direct payments with bookings.   

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Configure forms of payment for your guest’s bookings

You can accept credit card, Paypal and bank transfers as forms of payment for your guest’s bookings.

  1. Go to Menu and select General Settings.
  2. In the left navigation panel click Payments
    If you want to configure...
    Credit card payments
    1. Activate credit card payments
    2. Select Stripe and click Continue and the click Connect.
    3. You will be redirected automatically to Stripe. If you already have a Stripe account then click Sign in with Stripe to connect, if you don't have an account yet, go to Sign up in th top right corner. Then follow the instructions.
    Once Stripe is configured, your guests will be able to fill in their credit card details directly in the check-out page. 
    💡Note: Stripe is only available in certain countries, see the full list.  Also, review the commissions for receiving payments through Stripe

    Other Payment Gateways provides a list where you can select which payment portal you would like to have available in the future. We will implement more portals but it would be great to get your feedback on which ones you are interested in. So please select your preferred gateway, click Continue, Request Access, and then fill out the short questionnaire!
    💡Note: With a Paypal business account you can accept Paypal- as well as credit card payments
    Activate Paypal and fill in the email address of your paypal account and Save.
    If you don't have a Paypal Account yet, Sign up for free.
    💡Note: In order to get notifications of payments received in Paypal, set up the following
    1. Log into your PayPal business account at
    2. Click the profile icon on the top right side of the page. From the Business Profile menu, select Profile and Settings, then select My selling tools.
    3. Click the Update link in the Instant payment notifications row, in the Getting paid and managing my risk section.
    4. Click Choose IPN Settings, and fill in the following URL:
      Then click Receive IPN messages (Enabled), and save.
    • Paypal is only available in certain countries. See the full list. 
    • Review the commissions for receiving payments through Paypal.
    • If you configure Paypal, each of your guests will need a Paypal account to make a payment.
    Bank transfers
    Select the option Accept payments by bank transfer and fill all the required information.

    💡Note: If your bank account does not support an IBAN format, choose Other Bank Account from the dropdown menu. 
    Your bank details will only be shared with the guests at the checkout page and via email only once they have confirmed the booking.

We strongly recommend accepting credit cards - it will enhance your website's credibility. For more information, see our blog post 8 reasons why your vacation rental needs to accept credit cards.

Why don't I receive direct payments with bookings?

Review your payments and rates settings. Have you…

  • Set your booking conditions to Instant Booking? When this setting is on, you do not have to review all booking requests manually.   
  • Set a reservation deposit? Use a Policy which contains Prepayments if you want to accept online payments. You can decide the amount that you want to receive upfront, either as a fixed amount or as a percentage which can be as high as the 100% of the booking value. Find out how to configure your Policies

Question ID: 226802

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